FAQ
Why Choose the online Doctor surgery
1. Authorized by MHRA and Regulated by Care Quality Commission (CQC)
– Ensuring adherence to quality and safety standards.
2. Rapid Prescription Fulfillment
– Obtain your prescribed medication in under 90 minutes* or opt for convenient home delivery.
3. Access to GMC Registered UK-Based Doctors
– Consult experienced doctors from 8 am to 8 pm, 7 days a week.
4. Convenient Consultation Options
– Speak directly with a friendly doctor or utilise our quick questionnaires for doctor-authorised prescription medication.
6. Seamless Coordination with Local GP
– We’ll keep your local GP informed about all treatments prescribed for your comprehensive care.
7. Extensive Network of Pharmacies
– Access over 6000 UK registered pharmacies for easy medication collection.
8. Simple and Local Medication Collection
– Enjoy a hassle-free and swift process for collecting your prescribed medication locally.
How do I book my online GP consultation
To schedule a GP Consultation, select a suitable appointment slot from the available options in the calendar.
What happens at a consultation
During the consultation, you’ll have the opportunity to discuss your medical concerns with the online doctor. This typically involves describing your symptoms, medical history, and any relevant information.
Based on the information gathered during the consultation, the doctor will provide guidance and discuss potential treatment options, medication prescriptions if necessary, and advise on any necessary follow-up care. The goal of the consultation is to address your health concerns and provide you with personalised medical advice.
Is it possible to get referred for additional tests or to see a specialist?
Certainly, the online GP can organise various tests tailored to your requirements, such as blood or urine tests. If a specialist referral is deemed necessary, you’ll receive a referral letter via email.
Do you offer prescriptions?
Absolutely. If the online GP determines that a prescription is necessary for your condition.
Our GMC Registered Doctors review each patient to understand if you are suitable for treatment before issuing a prescription. Once this is done your prescription is sent to your nominated Pharmacy.
What are the payment options for the Online Video Consultation?
We provide secure online payment options through our platform. You’ll be prompted to make payment when you book your preferred appointment date and time.
Will my results be sent to my GP surgery?
During your consultation, you’ll be asked if you’d like the details, including any prescriptions, test results, etc., to be forwarded to your GP surgery. While your consent for this is not mandatory, it’s considered best practice to share this information so that your surgery is informed about any medical conditions or treatments you’ve received.